How can I Migrate from Right answers to Zendesk?
RightAnswers is a knowledge base system which is used in supporting its customer in a way that offers self-service support. This enables businesses to establish and facilitate the organization of knowledge articles, FAQs as well as tutorials. Zendesk is a customer service solution specifically that encompasses a number of products to handle customer communications such as tickets, real time chat, and emails. Both are effective tools that are applied by various organisations in enhancing the level of satisfaction as well as performance.Follow the below steps for right answers to zendesk migration . 1. Data Inventory and Export: Identify Data: Make a list of all the type of data that will be migrating to the new environment including knowledge articles, categories as well as tags and files. Export Data: Export this data into RightAnswers for suitable format of exporting format like (CSV, XML etc. ) 2. Import Data into Zendesk: Create Knowledge Base: Cre...