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Well, it appears that you are planning to migrate from one Zendesk setting to another. As it could be the case that one doesn’t work anymore or different teams start merging, a smooth transition is important. Here are steps for smooth Zendesk to Zendesk migration .  Why Move in the First Place? Transitioning between different Zendesk setups occurs when the current one is just not fulfilling its role. Perhaps, you require more functionality, improved compatibility with third-party tools, or are trying to begin a new with a less complicated environment. How to Ensure Success in Your Migration Plan Like a Pro: Determine what data may need to be migrated—tickets, user information, FAQs—along with any other tools and systems that must be integrated into your new infrastructure. Set Up Your New Digs: Define the user roles, permissions, and workflows for your new Zendesk depending on your company’s needs and goals. Get Your Stuff Across: All data can be transferred using Zendesk’s tools o...

Let me guess: you are planning to change your customer management from Jira to Zendesk, right? Well, aren’t you in luck because we are about to take this journey together and learn how to make Jira to Zendesk migration a better experience? Understanding the Need So, let me just spend a minute or two and tell you why perhaps it is high time to switch from Jira to Zendesk for your team. While JIRA is awesome, Zendesk really comes with some big guns for customer support. When done together, it can really boost the productivity of your team, as well as ensure that those customers leave with smiles on their faces. Use Zendesk’s Import Tools (Aid In The Implementation Process) By using Zendesk we have got some interesting tools to start carrying the cargo. They have solutions for just about every fiber, issue, project, or whole process for transferring. Hug Zendesk’s support team—they are the ones who assist us with directions and ensure that we do not fall ashore on the rough part. Clearin...